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BOUGHTON'S COFFEE HOUSE  -  NEWS ARCHIVE

This is an absolutely immense file.  It is the entire archive of our daily news stories, from the most recent archiving, going backwards to 2003...    the very latest stories are on our home page, and every so often we shunt the rest over into this page.

and no, I haven't indexed it.  I haven't found the time ! 

 

News, 2009

 

 

 

 

5th January:

The barista championships are off and running – and we can bring you the very first results, from the heat in Belfast yesterday.   In first place was Neli Petkova of Café Krem, who after her competition appearances in recent years is now widely recognised as a competitor of great quality and talent. Second was Heather Jamison of Quail’s restaurant in Bambridge, County Down, and third was Julia McKenna of Clements (again, a company with a distinguished history in competition).  We are told, courtesy of Helen Ostle from Beyond the Bean, that the event was of the high standard we have come to expect from the Northern Ireland heat, and that even those competitors who suffered the odd dropped cup and other disaster all coped impressively.  (The donation-pot which sat beside the spare espresso machine for those who wanted to make themselves a drink, raised £70 for Coffee Kids).

Other news from the contest is that the Scottish heat has experienced a sudden late burst of entries, and the northern regional event is also very busy – but potential competitors from these areas are still welcome to enter, because the organisers are busy re-shuffling to make places available.

For all entrants, there is an offer from Simon Martin of Quickfire tableware – a special deal on customised cups and saucers for use in the contest. The offer is that the artwork set-up charge will be waived for UKBC entrants.

We are slightly disappointed to hear that Costa, whose MD told us that he wanted to enter his champion, is not now doing so. The company has not answered questions on the subject, but a ‘usually-reliable source’ tells us that Costa may have a plan for entering in force next year, with a view to making their mark on the contest.  However, we see that Marks and Spencer has indeed put its champion in, and there is another major venue which we have never before seen represented… this year, there is a barista entry from the House of Commons!

*

Those in the trade who are against the concept of instant or soluble coffee now have a new argument to use – researchers from Durham University have concluded that people who drink seven cups of instant a day, not an unreasonable amount, are three times as likely to experience hallucinations as the rest of the population.

The findings came from a study conducted among 219 students, who might be expected to be a reasonable sample for the use of both coffee and hallucinogenics. Some participants who were served with a great deal of instant coffee reported hearing disembodied voices – other participants reported seeing things that weren’t there, and some even reported making contact with the dead.

Now, there’s an advertising angle that hasn’t been tried before…

*

The general news media has, fortunately, missed the main point of this week’s news from Keep Britain Tidy, which has been working to establish the sources of the vast amount of fast-food packaging which litters our streets.  The media were very quick indeed to seize upon the finding that McDonalds is responsible for about one-third of all the branded rubbish that ends up in our gutters and public places – but what the media missed is the contribution, if that is the right word, made by the beverage industry.

The takeaway coffee trade got off very light in the media reports, largely because the figure of identifiable branded rubbish which could be directly traced to the beverage industry was tiny – of 1,698 branded pieces of rubbish analysed, only 29 were Starbucks mugs, 14 were Costa, and Coffee Republic were very low at four and Caffe Nero accounted for one single item.   As a result, media attention did not focus on our sector, which appeared to account for less than three per cent of the problem, but concentrated on McDonalds and the quite astonishing figure recorded by Greggs, whose total was bigger than Burger King, KFC, Subway and Pret a Manger all put together.

However, low down in the figures was a further item – 86 pieces of rubbish were recorded as ‘unbranded coffee mugs’.  If this is added to the figures from the big coffee chains, then the takeaway beverage sector as a whole suddenly becomes the fourth-biggest generic problem.

It also turns out that Keep Britain Tidy did not actually analyse the type of branded rubbish, but merely recorded the brand name – and it is very likely indeed that of the thousand items which bore the brands of the top six fast-food chains, a certain percentage must almost certainly be made up of beverage mugs.

When Coffee House magazine put this to Keep Britain Tidy, and asked whether the organisation had identified beverages as a problem area, and had any specific plans about it, a spokesman seemed quite surprised by the question.

“The nature of litter changes down the years as the world changes,” acknowledged the spokesman. “Just as the increasing popularity of burgers and kebabs previously presented us with new challenges, so too does the emergence of takeaway coffee. In London, ‘unbranded coffee’ was the top category of litter recorded.”

Asked whether Keep Britain Tidy expected the beverage industry to take any responsibility for the waste, the spokesman replied:

“Our strategy remains the same – both to change the behaviour of customers who drop litter and persuade the outlets to support our efforts. We support calls for increased bin provision, both at stores and away from them, and we hope that as a result of our survey, fast food outlets will accept more responsibility for fast food litter and work with us in combating the problem.

“We are urging the companies to encourage “eating-out” customers to use a bin once they’ve finished their meal, to increase signage in restaurants with anti-litter messages, to offer money-off vouchers or incentives to customers who return packaging, and to put more bins at strategic points - not just directly outside their premises.”

The giant fast-food chains, when questioned by the major news media, all made the expected vanilla comments about litter being a ‘challenge’, except that McDonalds did say it expected all restaurant managers to arrange three litter patrols of the surrounding streets each day. The most bizarre reported comment was supposedly from Manchester Business School and Metropolitan University, which one paper quoted as judging that ‘seeing a company’s brand in the gutter is bad for its image’  (nothing gets past these higher-education types, does it?).

From the beverage industry, most of the big brands and even the Paper Cup Recovery and Recycling Group did not respond to invitations to comment – the only one which did was the Caffe Nero chain, which was reported to have accounted for one item of litter in the whole survey.

“Just goes to show that Caffe Nero attracts a better class of customer,” commented director Paul Ettinger.

*

A fire bomb was hurled through the front door of a Starbucks café in Whitechapel, London, this week.  When the attack happened, at 1am, the manager of the branch was still on the premises – he saw intruders apparently preparing to smash their way in on his CCTV system, decided to stay hidden, but was forced to retreat through a fire escape when the firebomb went off.    Twenty firefighters attended the incident, and although the fire damaged the carpet, tables and several glass panels, the emergency services stopped the blaze spreading throughout the building.

*

Interesting figures crop up in the report from Bewley’s of Dublin, which has now converted its entire electricity requirement to renewable power by awarding an initial one-year €250,000 contract to an independent electricity firm, Energia.  Bewley’s annual electricity requirement, we learn, is the equivalent of supplying over 300 homes.   The company’s MD, Jim Corbett, says that working to switch to renewable energy sources forms part of Bewley’s overall commitment to environmental sustainability, by which the company has become Ireland’s first fully certified carbon-neutral coffee company. The Republic of Ireland has, of course, become a leader in this work, with Java Republic recently claiming the title of ‘first carbon-neutral coffee roastery on the planet’.

 

 

6th January 2009

 

In the beverage-trade equivalent of the January transfer window, we have more news of personnel changes, most notably this time of two moves by senior managers who have recently been working with chocolate drinks.   Martyn Herriott has left his position as national account manager for Barry Callebaut, and from February will be handling some consultancy through Alistair Price at What Price, while setting up what we think will be a beverage trade distribution business of his own. 

At the same time, the French chocolate company Monbana has closed its UK operation,  and shifted its distribution over to Eurofoodbrands.   The leader of the British operation, Paul Nolan, who has done a notable job in bringing the brand to wide trade attention in the past three years, can be contacted at 07879-428992.

 

(Still on chocolate, we are intrigued to learn that Illy, no less, has been involved in a heavy planting project involving the Criollo bean, which is comparatively rare and accounts for only five per cent of cacao grown.  We are told that the first products are due in Britain next month, and we’re rather hoping to sample the result).

 

*

 

The Langside College in Glasgow is inviting tenders for its beverage services, including operation of a coffee bar and vending. The contact is C.M.Thompson, Langside College, 50 Prospecthill Road, Glasgow G42 9LB. Tel. 0141 272 3600.

 

*

 

Again in Scotland, the well-placed Has Bean coffee bar in the Royal Mile is going up for sale.  The editor knows this place for serving the best almond latte he’s ever had; it has also won two regional Bev-e awards. The owner, Graham Kenny, is a chef who wants to concentrate more on the beverage side of trading than the food side. The café-bar has 30 covers, and is located right in the tourist-trap part of the cobbled hill which goes from Edinburgh Castle to Holyrood and the Scottish parliament.   It’s a council lease, but the curiosity is that because of some SNP rule, it pays no business rates.  Details: graham.kenny@blueyonder.co.uk

 

*

 

The first local press report following the rescue of Whittard is from York, where it is suggested that one of the brand’s two local shops is to close.  The local paper says that the information came from the shop staff, but that the new owners have refused to comment. 

Whittard of Chelsea was bought from the administrators by Epic, a company which has been described as a turnround specialist, and which also owns the gift chain Past Times.  At the time of the purchase, a couple of days before Christmas, Epic did say that ‘all stores are remaining open’.

 

*

   2008 News

 

23rd december 2008

 

Reliable information now confirms that Gary McGann, the man who has driven the concept of ‘everything but the coffee’ wholesaling to the café-bar sector, has left his position as managing director of Espresso Warehouse.  The move follows a decision by Matthew Algie to ‘re-integrate’ the wholesaling operation with the coffee roasting business, a move which is expected to happen in the new year.

Gary McGann, who arrived in the speciality coffee business following a successful career in hotel management, has been noted for his work in the developing of small suppliers, such as artisan bakers, and bringing their work to the wider café and catering trades.  He recently served on the committee of the UK barista championships for some years.

Matthew Algie has had a tricky year since the death of its inspirational leader, David Williamson. The proposed rescue of the Beanscene café chain failed, leaving the cafes in administration, and in October, while the company announced that its pre-tax profits for the year to December 2007 had risen to £2.2 million, the managing director’s statement said “our performance in 2008 will not match that of 2007”.

 

*

 

The latest work from Allegra suggests that the ‘branded’ coffee shop market is estimated at 3,721 outlets and turnover of £1.53 billion for calendar year 2008. Rather more interesting, to our point of view, is that Allegra forecasts the branded coffee chain market to reach 5,000 outlets and grow 7.5% compound p.a. over the next 4 years.

 

*

 

Many news reports this morning  about Whittards having called in ‘standby administrators’. One interesting aspect we see is that the owner, Baugur, is backed by the collapsed Icelandic bank Landsbanki.   In shades of Woolies, the Whittard website today shows a 50 per cent sale. The chain was established in 1886 and reportedly made an operating loss of just under £3.2m in its last reported financial year, despite reported turnover of more than £45m.

 

 

10th December 2008

There has been a spectacular development with Shelter from the Storm, the project for the homeless launched by Louie Salvoni of Espresso Service.    One of the aims of the cause has been to find a building in London to serve as an everyday shelter and canteen – and today, a charitable property developer has made available an entire four-storey house, for at least the next year or so.    We aren’t allowed to say where it is, except vaguely ‘around Islington’, but we can report that Louie is now certainly going to be looking for physical and manual help from trade supporters in clearing the place out after months of disuse… not least because the top floor has been occupied by urban foxes!    Volunteer help is welcomed – contact  louie@espressoservice.co.uk

 

*

 

The Forestry Commission is looking for someone with catering experience to run a new café opening at Haldon Forest Park, near Exeter. The renovation of the café is already under way and it will be ready for occupation by the end of March, and an experienced café franchisee is being sought.  The park attracts 200,000 visitors a year.   Details from Jon Stone at Stonesmith on 01392 201262.

 

 

*

 

The café trade did not distinguish itself in this year’s Loo of the Year awards, the remarkably effective and attention-getting annual contest which highlights the public demand for high-quality out-of-home facilities.  Although the contest is a known business-builder, the 1,700 entries included barely half a dozen cafes – and, we believe, none of the big coffee-house names entered at all.   However, three five-star awards were made to cafes - Harrisons Bistro in Newcastle Emlyn took the Welsh area prize, the Malt Barn coffee shop at the Glenfiddich distillery in Dufftown won the Scottish region, and the English winner was the Café Metro in Bury.

 

A sign of the importance attached to the awards by serious big brands is that the JD Wetherspoon pub chain took 110 awards for individual sites, and took the top pub prize in every region of the UK.  McDonalds dominated the fast-food section with eighteen five-star winners, and Welcome Break had 30 of its motorway sites awarded five-star status.  It is known that such brands make immense marketing use of their awards.

 

Mike Bone, managing director of the awards team, has told us that he will be making a special effort to highlight the café and coffee-house trades in next year’s awards, the 22nd series.  He pointed out to us a recent survey by Help the Aged, which showed that a vast number of older people do not go to out-of-home catering venues simply because they are concerned about the state of the toilets.  (In view of the low entry figure from our sector, we avoided reminding him that the café part of the awards had been added as a result of this magazine’s lobbying!)

 

*

 

One of the UK’s most notable independent coffee shops and roasters has secured an equally notable contract win – Artisan of Edinburgh has been given the contract to supply Beanscene, the coffee-house chain recently taken over by the very stylish Scots retail group Fifi and Ally. To the absolute delight of the Edinburgh local press, the sheer size of the contract suggests that Artisan may have to buy its first delivery van – the company usually roasts 30 kilos at a time, and delivers by bike, but the Beanscene deal is going to require 300 kilos a week. Artisan is run by Gustavo Pardo,  a Chilean, and New Zealander Michael Wilson, and their café is at the heart of one of Edinburgh’s recently-developed ‘cool’ shopping areas, in Broughton Street.   Their bean suppliers are Mercanta and Inter-American.

 

*

 

Douwe Egberts has announced that it will increase purchases of sustainable green coffee beans by more than 30 per cent to 26,500 tonnes in 2009.   The brand has chosen to partner with Utz Certified, formerly known as Utz Kapeh, which claims to be the largest coffee certifier in the world.     Paul Freeman, the marketing manager for Sara Lee Coffee & Tea Out-of-Home, told us that he is not concerned to have partnered with the certifying body that probably has the lowest public profile: “Of course it has often been the case that people have confused sustainably-sourced coffee with Fairtrade, believing that FT is the one and only solution. However, we have already seen some fairly major retailers take the decision to choose Utz Certified coffee -  IKEA, Debenhams, and McDonalds (except in UK) and there are more set to make the move.”

 

*

 

CBS television news in America has had the chance to interview Howard Schulz, top man at Starbucks, this week – and admirably, the American reporters did not shirk from asking him a few awkward questions.   Among the responses they drew was an admission that Starbucks had had no plan in place to cope with any downturn in business or financial crisis, and Mr Schulz went as far as to say that Starbucks had considered itself recession-proof.   One delightful question was: "Why do you have to have names like grande and venti? Why can't you say small, medium and large like normal people?"    Sadly, Howard Schulz did not have any answer to that, except to rather over-complicate the topic by saying:  “people tell me there are over 70,000 different ways that our customers can order a Starbucks coffee."

 

Meanwhile, in the UK, one local council has now taken the bold step of ordering Starbucks to stop operating as a cafe.  Brighton and Hove City Council said the café in the town’s St James Street opened in May without permission to trade as a cafe or restaurant, and the council has now served an enforcement notice to take effect from 9 January - Starbucks will be allowed to sell takeaway coffee and sandwiches, but they cannot be consumed inside. All seats and tables must be removed.   Councillor Lynda Hyde, chairman of the council's planning committee, said: "We are responding to local concerns and making it clear we will not tolerate planning regulations being flouted in this way.”

 

*

 

Entries are now open for the 2009 UK Barista Championships; Paul Meikle-Janney of Coffee Community is handling the entries, and tells us:  “The high street is going to be a tough battleground over the next few months and true quality is going to be a powerful weapon - I strongly believe that competitions can be a great way of driving skills and quality for brands and independents alike.”  Entry details from paul@coffee-community.co.uk

 

Meanwhile, it has been confirmed that the reigning world champion, Irishman Stephen Morrissey, has indeed decided to part company with Square Mile coffee roasters, in which he has been working with the 2007 world champ, James Hoffmann.

 

Some interesting and useful opportunities are getting the 2009 UK Barista Championship under way. San Remo, the machine sponsors of the event, have quite reasonably decided to use the contest warm-up period to promote their machines (we noted that someone on one of the coffee forums last month was enquiring ‘does anyone know anything about them?’)  The company itself is putting on an open day where the machines can be tried - this is at Buckfastleigh in Devon (on the A38 Plymouth-Exeter road)  on Monday Dec 8th, 11am-3pm.  No charge.

Joe O’Hara of Ristretto in London, notable for a rock star’s comment that his espresso bar at the Glastonbury festival was ‘a shining beacon of civilisation in a sea of mud’, is putting on another event to try out the machines. This is in London the following day, Tuesday 9th, going on into the late evening. will be talks by Ed Buston, Phil Gevaux and Mark Pierre Dietrich.  There is a £25 charge – details from Joe at 07766 703 498.  Joe also says that anyone entered for the London regional event can have open access to time on a machine at his training centre – call him for details.

Registration for entrants is now open – details from paul@coffeecommunity.co.uk or the entry form is on the Coffee House website.

 

*

 

Our news item this week about Starbucks in the UK going all-Fairtrade, and becoming the largest purchaser of Fairtrade-certified coffee in the worlds, led to one of those occasional explosive responses that has the editor diving for cover.  No room to discuss it here, but we’ll try to in the next issue of Coffee House… however, the gist of it is that people have been doing their sums, and realised that the commitment amounts to about one-seventh of Starbucks total coffee-buying, and just under one-third of all the Fairtrade coffee in existence.  There is a lot of cynicism being expressed…

 

*

 

A disturbing report crops up in The Londonist, an online diary of sorts based in the capital. It observes that although the Bramah Museum of Tea & Coffee reports on its website that it will re-open after refurbishment, there are To Let signs on the building.  The Museum, established by the late Edward Bramah, was the world's first museum completely devoted to the history of tea and coffee.    The Londonist comments: “we hope against hope that the museum will in fact re-open some time next year; or else we must all mourn the unfortunate demise of yet another of London's few entries in ‘Bollocks to Alton Towers’.”

 

*

 

We are indebted to Adrian Jones, founder of the Coffee @ chain, for the latest news on the near-topless baristas of certain takeaway coffee shops in the States, a subject we have covered enthusiastically in the recent past.  Adrian observes that many of these shops have more or less given in to public protests - the staff at such coffee shops as Hot Chick-a-Latte (good grief!)  have now increased their clothing to bikinis and lingerie.  However, an operator called Bill Wheeler, who says that it was public protest which stopped his baristas wearing simply tassels and turning to bikini tops instead, has announced that he’s willing to go to the highest courts in the land, to defend his right to dress his baristas in as little as he sees fit.

This might be taken more seriously, were it not for the unfortunate name of his takeaway coffee business – Grab’n’Go.

 

 

*

 

There are increasing reports that Tchibo will reduce its UK presence, by ending its co-operation with British supermarkets. Somerfield and Sainsbury have about 100 Tchibo standalone sales points between them, and the brand also has 50 of its own retail branches. The brand said in March that it would not expand any further here, and Property Week suggests today that the future of the company-owned stores is ‘to be reviewed’.

 

 

*

 

Barclays has now introduced its contactless payment card at 178 Prêt A Manger stores. This means that a thousand sites are already using the payment method, which was devised for under-£10  purchased such as a coffee and snack.  Among other users are  Coffee Republic and Krispy Kreme. Barclays says that one million customers have now made purchases with the technology.

 

 

26 Nov - Starbucks has made the move which supporters of ethically-traded coffee have demanded for so long – it has made a commitment that by the end of next year, all the espresso coffee sold in its British and Irish stores will be Fairtrade-certified.

 

The commitment means that Starbucks will now become the largest purchaser of Fairtrade-certified coffee in the world, doubling its purchases to forty million pounds in volume.

 

At a launch event in London, Starbucks chairman Howard Schultz said:  “This marks an important milestone in our long-term commitment to ethical sourcing and support for coffee farmers and their communities. By linking our efforts with the global Fairtrade labelling movement, we will be able to have an even larger impact on small farmers, particularly with the opening of Starbucks Farmer Support Centres in Ethiopia and Rwanda early next year.”

 

Darcy Willson-Rymer, managing director of Starbucks UK and Ireland, said, “Consumers here have high levels of awareness about ethical issues relating to the sourcing of products.  We believe that working with Fairtrade demonstrates our real commitment.”

 

Speaking exclusively to Coffee House magazine, Harriet Lamb, executive director of the Fairtrade Foundation, acknowledged that independent beverage operators in the UK shared an ambivalent view towards Starbucks – on the one hand, the chain was praised for being the trailblazer in the new breed of coffee shops, but highly critical of its quality and sourcing.

 

“This is highly significant - that Starbucks is going to double its Fairtrade purchases is good news for the farmers.

 

“What is significant for Fairtrade is the scale of it. The commitment made by people like Pret a Manger and AMT Coffee has been very important – this is now commitment at an entirely different level, and this has set the pace for the very big boys.”

 

How will other operators view this?  Many beverage operators here have showed support for Fairtrade long before Starbucks.

 

“I would hope that the coffee trade will see this as a vote of confidence in Fairtrade,” answered  Harriet Lamb. “Those who have already turned to Fairtrade can be proud of being pioneers, and we’re proud of them too.  But for those who are still thinking about it, this is a signal that Fairtrade coffee can be of great quality.

 

“This now puts Fairtrade centre-stage in the coffee world.”

 

17 November

 

Coffee Republic tell us today that for the first time in many years, the company is to be debt-free  -  which effectively means that the brand can celebrate its thirteenth birthday this week with the opening of its 200th branded outlet, and without looking over its shoulder.

 

We are unable to directly quote the company representative who spoke to us today, because details of the move are apparently so sensitive that we are in danger of upsetting the banks.  However, the essence of today’s news is that Coffee Republic has reached a ‘debt compromise’ arrangement with Barclays, to be satisfied by a single payment. To fund the move, Coffee Republic will be completing a placing of around two and a half million new shares at 30p per New Ordinary Share.

 

The chairman and CEO, Peter Breach, and vice-chairman Steven ‘Barty’ Bartlett, will participate in the share placing. What the City delightfully calls their ‘concert party’ currently owns 27 per cent of the shares, and the general rule is that any party owning 30 per cent of shares must make a general offer to buy out other shareholders.  In this case, as Mr Bartlett (who led the regeneration of the brand) and Mr Breach have received no pay for two years, shareholders are being asked to waive this requirement if the two directors’ acquisition of more shares takes them over the 30 per cent limit.

 

Meanwhile, Coffee Republic will celebrate its 13th birthday this Friday and Saturday, and at certain stores will be handing out free coffee cake made with the brand’s original blend.  The brand is also opening its 200th branded site, which is expected to be in Liverpool.   These sites include the ‘Coffee Republic served here’ instore concessions, as well as the company’s 19 owned sites, 53 franchised sites, and 14 sites abroad.

 

Our source at the company tells that franchise and concession income has allowed Coffee Republic to cover all of its recent operating costs, and that by wiping out its debt and concentrating more on a franchised model, the brand should now be able to move ahead at a faster pace.

 

(In the next issue of Coffee House, we report Steven Bartlett’s recent speech to the BSA conference – a rare opportunity to see Coffee Republic from the inside!)

 

*

 

Cooper’s Coffee of Yorkshire has been named ‘SME of the Year’ at the Huddersfield Examiner Business Awards.   The company has increased its sales by 15 per cent this year, bringing turnover to £2.3million. 

 

 

 

13 November 2008

 

It took the daily press a couple of days, but they have finally looked past the headline figures  of Starbucks’ latest financial report, and realised that the company is blaming Britain for its problems - deep down in the company’s statement was an interesting comment about how its international performance is apparently down to a decline in traffic in the UK.

 

The bizarre aspect of this, of course, is that Starbucks’ UK operation escaped the recent wide-scale closure of stores in America and Australia, and it was said at the time that this was because Britain was performing well!

 

The headline figures, taken up gleefully by the international business press, were that the chain did not simply suffer a fall in profits, but a positive tumble in profits, down by a barely-believable 97 per cent. 

 

Closer inspection of Starbucks’ report, which as always is couched in the company’s unique and almost impenetrable corporate-speak, shows that it is the final quarter of its year which produced the big downturn.   In that notable final quarter, Starbucks did actually increase net revenues by a million dollars, up to $2.5 billion – but from this, it reported net profits of $5.4 million, down from $158.5 million for the same period a year ago.   That gigantic fall in profits appears to be largely, but not entirely, due to the costs of the massive restructuring plan announced in July, as a result of which Starbucks announced the closure of 600 American sites and 61 Australian shops, with the loss of a thousand jobs.    The ‘restructuring charges’ arising from this amount to something over $105 million.

 

The American division, again in Starbucks’ unique language, ‘posted comparable store sales of negative 5 percent’.  Notably, however, the report then says: ‘overall, comparable store sales for the International segment were flat for the fourth quarter, primarily resulting from a decline in traffic in the U.K. ‘.

 

Starbucks has now adopted what it calls ‘a more cautious approach in the UK and Western Europe’, while at home, again in Starbucks’ own terminology, ‘the U.S. store opening target is now approximately a negative 20 net new stores’.

 

Top man Howard Schultz said optimistically, “we appear to be more resilient than many other premium brands.”

 

*

 

The city of Toronto has given in to the giant Tim Horton’s coffee chain over the matter of recycling coffee cups.   Last week, the city authorities proposed a ban on paper coffee cups with plastic lids, in favour of styrofoam cups, which suit the city’s recycling programme better – the authority added that unless the industry could come up with a paper lid, the use of a paper cup would incur a fine of up to $400 for each offence.

 

Not surprisingly, the beverage industry had something to say – a spokesman for the giant Canadian coffee retailer Tim Hortons said that the company will ‘absolutely not’ redesign its packaging to meet Toronto’s plans. The Canadian Restaurant and Foodservices Association

asked why the city could not simply educate consumers to take the plastic lid off before recycling their coffee cups !

 

Last night, a city committee gave in – after a day-long debate, the authorities agreed to meet with coffee chains to discuss a realistic way forward. However, the city stepped straight into another row, by agreeing unanimously to order retailers in general to give a ten-cent discount to any customer who brings their own bag, as a way of cutting down on plastic carriers. The retailers’ association is up in arms.

 

In Britain, the Paper Cup Recycling Group told us that transatlantic recycling authorities are still about five years behind Europe with their environmental arrangements.

 

*

 

The executive director of the International Coffee organisation, Nestor Osorio, has told a meeting in Trieste that world coffee markets will see a deficit in 2009/10, while demand will increase by around two per cent.  The shortfall is expected to be due to an expected lower harvest in Brazil, in its bi-annual growth cycle after a big year this time. Osorio said additional output cuts may come from some producing countries where farmers had problems finding funds while input costs, such as fertilisers prices, have increased.

 

*

 

The entry form is now available for the next UK Barista Championships – indeed, you can find it on this website, from today.  There are also still places available at the Pumphrey’s barista jam in Blaydon, a daytime event on Wednesday 26th November. The event is to prepare entrants for the contest, with guidance from Paul Meikle-Janney, Hugo Hercod and Jeremy Regan. There will also be a guided roasting tour, and, in a phrase which always gives us the giggles, ‘a latte art throwdown’.

 

Stand well clear…

 

*

 

Although we think this was reported last year, Costa has decided that coffee shops have now ‘officially’ overtaken pubs as the UK's favourite social hang-outs.  It seems that three-quarters of those questioned (and we think it was about a thousand people), prefer coffee shops  to  pubs for simple socialising.  One-third of respondents report striking up conversations with complete strangers in coffee shops, and 42 per cent have held job interviews in a coffee shop, in preference over an office venue.

 

Rather more entertainingly, the figures show that 47 per cent of respondents think coffee shops are the perfect venue for a first date, and that 24 per cent find the ambience of a coffee shop makes them inclined to flirt with strangers, or even staff.   Another 24 per cent say a coffee house is the ideal location for meeting your secret lover.

 

Which, of course, may account for another finding, which is that 49 per cent say they have used coffee shops as the venue for trying to repair relationships… !

 

*

 

Nairobi Tea and Coffee has launched a new coffee for the catering trade, in support of the Alzheimer’s Research Trust.

 

The company has said that it was greatly touched by reading a recent article by the author Terry Pratchett, who himself suffers from the ailment, and to raise funds for research, Nairobi has now launched a new coffee blend called Speranza, an Italian word meaning ‘hope’. The blend is described as an aromatic coffee with a smooth velvety texture and chocolatey undertones. It is being made available first to catering and foodservice customers, but will probably be produced in retail packs later.

 

Nairobi Tea and Coffee will give 20 per cent of profits from all its online sales for the month of November 2008 to the Alzheimer’s Research Trust.  The same percentage of all sales of Speranza will go to the Trust.

 

 

31 October 2008

  

The winner of Costa’s inhouse barista championship is once again a Briton – the brand is able to style its contest a ‘world championship’, because of its vast international reach, but this year’s title has gone to Kat Finch, from the Costa site at Strensham Roadchef service area.

 

There are several interesting aspects to the win – not least that Costa’s managing director John Derkach is now thinking of entering his champion in the next UK Barista Championships, which start in January.  Challenged by  Coffee House  magazine about the general belief that the big high-street brands are scared to enter the contest for fear of being shown up, John Derkach replied in admirable (and quite typical) candid fashion:  “I think there is some truth in this – there is a big question over whether the chains would win against the small, great coffee shops… these small, great coffee shops are the ones that keep all of us on our toes.”

 

Guillermo  Florez who works at the Costa store in Argyll St, London, was runner-up  with his Café Refrescante creation and Carlos Martinez from  Dubai  came  third  in  the competition with his Copacabana signature drink. 

 

Presenting the prizes, Whitbread CEO Alan Parker, who has constantly been required to answer press questions about the likelihood of selling off the Costa brand, remarked that the coffee chain is ‘the jewel in Whitbread’s crown’.

 

Elsewhere, the Marks and Spencer organisation has held its inhouse barista championship, and has confirmed that it will indeed put its winner forward to the UK Barista Championship.

 

The winner was Katherine Markhan of Fforest Fach, Runner-up was Sam Holtum from the Tiverton store, and third was Eleanor Watson from the Gyle, Edinburgh.

 

*

The notable Dublin-based chocolatier and coffee shop Butler’s has turned up as one of the names in Westfield, the enormous shopping mall opening in west London this week.  This is the first appearance in England of the Chocolate Café, a combination of high-class chocolate shop and barista-standard coffee house.  The business has twelve cafes in Dublin, two elsewhere in Ireland, and even two in New Zealand.

 

*

Although the world’s press took a lot of interest in Starbucks’ coffee-buying this week, the far more interesting story about the world’s leading coffee chain was buried in the local press of Louisiana, USA.

The major news was that Starbucks promised to double its purchases of Fairtrade-certified coffee during the next year.

The second, and far more interesting, item popped up from a New Orleans television news channel, which discovered that Starbucks had made practical use of a leadership retreat it was holding in the area.  Up to 10,000 volunteers from the company promised to put in manual work to restore parks, schools and houses in the city still recovering from Hurricane Katrina.   The management of so many volunteers was by far the biggest short-term corporate volunteer effort in New Orleans' history, it was reported.

 

The volunteers wore shirts bearing the slogans ‘Onward’ and ‘Believe in the Power of 10,000,’

 

*

 

The roaster Matthew Algie has reported turnover up 18 per cent to £26.4 million for the year 2007, with profits doubling to £2.2 million – however, the non-executive chairman, Eric Hagman, has said that the company’s 2008 performance will not be as good.

 

Mr Hagman said: “The company’s 2007 performance was strong, boosted by relatively weak

worldwide raw coffee prices, and has provided a firm foundation on which to

develop the company further in 2008.  Since the year-end, market conditions have changed and the rise in the worldwide price of raw coffee to a 10-year high, coupled with our significant

further investment in the business and the general economic slow-down, have

resulted in inevitable pressure on margins.  While management expects that the company’s strong links with coffee-growing regions such as Africa and South America will ensure continuity of supply, our 2008 performance will not match that of 2007.”

 

He did however say that he intends to capitalise on the company’s status as a leading supplier of coffee to hotel chains, coffee houses and high street names.

 

 

28th October:

 

One of the most highly-regarded independent coffee roasters in the country, Steve Leighton of Has Bean in Stafford, has expanded his company by acquisition – he is taking over a customer! 

From the beginning of November, the current wholesale business of Pure Beans in Derby will come under the ownership of Has Bean.  Although Has Bean was roasting the Pure Beans house coffee, this does count as a widening of business for the Stafford company – Pure Beans has a wholesale company base which includes cafes, coffee shops and caterers, whereas Has Bean has developed its own online retail customer base which includes many individual consumers. It is no surprise that with his experience in online retailing, Steve Leighton has also taken over the Pure Beans website and online trade business.   

Meanwhile, Has Bean’s recent online education project, the Coffee 101 course, has signed up 500 members in under three weeks.

 

*

 

Coffee roaster Coburg has reported pre-tax losses of £133,000, up from £114,000 last year, on a turnover which grew to £3.6 million. Chairman Alistair Summers, who is now stepping down from the board, said in his statement that the group had showed a considerable improvement for the first six months of the year, but had suffered from rising costs.  He said that Coburg is now ‘an extremely efficient roaster of high quality coffee’, and that the business will benefit from consolidation in the market, so the board is looking at acquisition and co-operation opportunities

 

 

*

 

We now have the dates for the regional heats of the 2009 UK Barista Championship, from which we see that several towns join the venue list for the first time.  The Northern Ireland event will stretch across two days in Belfast, on 14-15th January, and the Scottish heat will following, in Edinburgh on 21st January. The heat for the west of England and south Wales will be in Cardiff on 28th January.

There will be a two-day south-western event in Exeter on 4-5 February, and the midland heat will be in Derby on Feb 11th.  The northern event will be in Newcastle on 18th February, and the south-eastern heat in Lewes on 25th February.   There will be semi-finals in early March.

 

*

 

Java Republic, the Dublin coffee roaster which has just opened its carbon-neutral roastery (you can read about it in Coffee House, next week!)  will host a talk by Carolyn Fairman, the executive director of the Coffee Kids Foundation, on Thursday, 6 November at 4pm.  

 

*

 

We are able to confirm that Roger Cobb, formerly of Mantaya and for the past three years the main man for the Bunn corporation in Europe, has left the American company, for which he oversaw an annual growth of 40 per cent during his three years there.  He is, we understand, available for a return to the European coffee industry.

 

*

 

Boston Tea Party, the café group which won the Beverage Service Association’s ‘best small chain’ award a couple of weeks ago, took the ‘best independent coffee shop’ title from the voting organized by Allegra Strategies during its recent research on independent coffee shops.  Tinderbox was second, and Red Roaster in Brighton was third.   An intriguing result in the organisation’s award for 'most outstanding contributor to the European coffee market' was Howard Schultz of Starbucks.   At the dinner which followed Allegra’s recent symposium, two posthumous recognitions were made for lifetime services to the industry – the late David Williamson and Dr Ernesto Illy.

 

*

 

Starbucks has come in for some hefty criticism from the Sun today  (later picked up by the Telegraph as well)  with the allegation that the chain is wasting millions of gallons of water through a policy of leaving its taps running.  The paper has claimed that in Britain, the chain wastes 1.63 million litres a day, and worldwide, wastes 23.4 million litres, enough to provide water for an entire drought-stricken African country.

According to the paper, the alleged wastage came to light after a customer complained to Starbucks about taps being left running, and received a letter in reply saying that this was company policy. Reporters from the Sun say that they have evidence of the policy in use in several British towns, New York, Los Angeles, Australia, China, Austria and Romania.

The paper says that the always-on policy is to provide constant water for a ‘dipper well’ sink used to wash utensils, and that Starbucks ‘claim a constant flow stops germs breeding in the taps’ – but  it reports that staff never use this sink.  Environmental organisations are quoted as being shocked by the alleged wastage, and one said that the claim of doing so for health reasons was ‘bonkers’.

The Sun prints no reaction to the story from the coffee chain, but this morning, Coffee House received a response from Starbucks which said:

“Although our current water usage adheres to the World Health Organization, United States Environmental Protection Agency, and the European Union directives for all in-store water supply standards, we recognise the opportunity exists to reduce our total water usage.

“The dipper well system currently in use in Starbucks retail stores ensures that we meet or exceed our own and local health standards. Dipper wells use a stream of continuous cold fresh-running water to rinse away food residue, help keep utensils clean and prevent bacterial growth.  This technique is common and well-accepted in the industry.

“Currently under consideration is a modified procedure that would eliminate dipper wells in favour of frequent use of our dishwashers to clean service utensils.  We are also designing a new water-saver spoon-rinse approach of greater efficiency.

“Other ways we are currently conserving water include installing high-pressure and temperature dishwashers to clean dishes quickly, installing aerating spray nozzles in our sinks that reduce water consumption, using rinsers with blasts of higher pressure water to clean pitchers instead of a long, constant stream from the tap, and re-programming espresso machines to dispense less water during each rinse cycle of the shot glasses”  (Starbucks recently issued an instruction that all espressos were to be pulled into shot glasses, and then decanted into cups).

Elsewhere, the Wall Street Journal has had a go at Starbucks for a new staffing programme which, the paper says, is ‘aimed at fostering familiarity between customers and a smaller group of employees’.  This, remarks the paper in an online edition, means fewer employees working more hours.

 

*

 

We are beginning to see activity that suggests the new UK barista championships are under way!  In what may be seen as a bold move, San Remo becomes the competition’s machine sponsor for the next three years – this brand of espresso machine is distributed in the UK by Coffee West of Buckfastleigh, whose top man Andrew Tucker has recently indicated that he intends to work towards raising the brand’s profile quite considerably. The milk sponsor is again Arla, through the Cravendale brand.

In preparation for the next series of barista contests, Beyond the Bean and Pumphreys have planned a couple of barista jams – there will be one in Bristol on 29th October, and another in Newcastle on 26th November. These events will give potential contestants a chance to understand the competition rules, and to discuss relevant topics such as milk and signature drinks.

The earliest UKBC entrant we know of so far is the new winner of the Esquires in-house barista contest – this was Katie Sutton of what we think is the franchise’s Newcastle branch.

(Some parts of the UKBC are still open for sponsorship – contact John Sherwood on 01258 471 843 or email  jscoffeeco@aol.com)

 

 

*

 

We think there is something interesting in the timing of an announcement by Bewley’s of Dublin, which has told the Irish press that it will become the Ireland’s first fully-certified carbon-neutral coffee company by the end of this year.  The company had the Irish minister for the environment visit its famous Grafton Street café to announce its carbon reduction initiatives, its move to renewable energy sources and its support for ‘high quality certified carbon offset projects’. 

The carbon-neutral status will apply to Bewley’s coffee roasting,  tea blending, foodservice and retail operations and will include the Grafton Street café. Bewley’s says that it recently became the first and only coffee roaster in Ireland to attain the ISO 14001 environmental management standard, and that its current plans were developed after a review of its operations in 2006 by the Edinburgh Centre for Carbon Management.

Síofra Campbell, chairman of the group, commented:  “We will be moving to a renewable energy provider, we are implementing a new heat recycling system, and in addition, a major recycling initiative is targeted at reducing waste and we are carrying out a feasibility study for organic waste composting from our Dublin roasting facility.”

The interesting timing is, we think, not entirely unconnected with the fact that Java Republic, also of Dublin, is currently moving into what it describes as ‘the first carbon-neutral roastery on the planet’.   Indeed, our editor hopes to visit that site before we print our next issue.

 

*

 

Costa Coffee has announced that every cup of coffee it sells will now include an element of beans sourced from farms certified by the Rainforest Alliance.  Costa has now committed to buying almost 1,500 tonnes of green beans from certified farms; it already buys one-third of its stocks from such sources, and is now in discussion with the Alliance over how it can gradually increase its proportion.

With commendable open-ness, Costa acknowledges that one of the problems it faces in changing its entire house blend over to certified beans is that there are no certified farms in some of the eight origins from which it sources… notably, of course, Vietnam.

Costa, which claims the tag of ‘largest and fastest growing coffee shop chain in the UK’ opened its 1,000th store worldwide this year (in Moscow) and has reported turnover up 23.5 per cent in 2007-8, to £216.3 million, with profits up 16.9 per cent to £20.8 million.

 

*

 

Café Sienna, the company run by BSA’s top man David Veal, has been bought by the Miko organisation. Miko, which was originally Michielsen Koffie from the Belgian/Dutch border, is now a 200-year-old company trading in Europe, Asia and Australasia – it has expanded in the UK largely by acquisition, and now has sites in the west country, east midlands, north of England, Scotland and northern Ireland.   David Veal has told us: “We will continue much as before - I will be around for some time yet, and I am looking forward to contributing to Miko's ambitious future, especially the development of their ethical Puro brand.”

Something which we always have teased David Veal about quite mercilessly is his footballing interests – he was once a director of Rotherham United, an experience which he tells us he will probably not repeat.  However, he has taken the opportunity to point out that he has

two corporate tickets for England v Kazakhstan next Saturday (11th October) which are worth £300, but for which he will take £200. Offers to 01709 532032.

 

*

  

According to North East Business, Cafe Crema on Marygate, Berwick, is available is for sale at a leasehold price of £70,000. Details from The Business Partnership tel: 0845 812 2222

 

 

24 September:

 

The top coffee house in Britain, as recognised by the Beverage Service Association in its 2008 Bev-e awards, is Sadliers Coffee Lounge of Tettenhall, near Wolverhampton.  This is the café’s second success in the Beverage Experience awards, having shared the title last year.

 

The café went through to in the final four of this year’s rankings as winner of the midland region - in the final round it was up against three other regional winners, the Montedeli deli-café of Mexborough, Yorkshire, the Trents gastro-pub of Chichester, and the Brunel Buffet, which is the café at Minehead station on the West Somerset steam railway.

 

The BSA award for best café chain did not go to any of the big national names, but to Boston Tea Party, a west country chain with sites ranging from Exeter to Bath.   The wins for Boston Tea Party and the Brunel Buffet meant that DJ Miles, the north Devon tea merchant and coffee roaster which supplies a vast number of hotels and restaurants in the west, had two customers in the winners’ list.   (The overall winner, Sadliers, is supplied by David Wiggins at Cappuccino Rapido). 

 

The national award for best mobile coffee service or coffee cart went to Café 2 U, the mobile coffee franchise which works out of specially-equipped vans, serving espresso to business parks and the like.

 

*

 

We have this morning received confirmation that Costa is to launch a drive-through business. A company spokesman has confirmed to us that the first site is expected to open soon, somewhere in Kent.

 

23rd September:

 

The Scottish coffee-house chain Beanscene, which went into administration earlier this year, has been bought – it is now in the hands of two ‘lifestyle entrepreneurs’ from Scotland, and it appears that 130 jobs are to be saved.

 

The buyers are Fifi and Ally, the company name of Fiona Hamilton and Alison Fielding, whose success so far has been as a wine, restaurant and delicatessen business.  They have only two branches, both in the centre of Glasgow, and it appears that they will work on turning Beanscene into a more food-themed business.  Some of the 16 Beanscene branches will keep their name, and some will become a Fifi and Ally express-food concept.

 

The combination, the buyers have said, amounts to ‘Sex in the City meets bohemia’. "You might get customers kicking back in Beanscene on a Saturday morning in their jeans, and the same people in their business clothes visiting Fifi and Ally during the week," said one of the partners.

 

The acquisition will treble Fifi and Ally’s turnover to around £6 million, and make a combined staffing of about 200.

 

Beanscene has had a chequered life – it is generally agreed that the concept of coffee and live music was a good one, but that its attempts at expansion had been too ambitious. The chain fell into financial difficulties, and although it was sold to Tinderbox in June, the proposed funding for expansion did not happen, and the chain went up for sale again.

 

It is known that of the reported 150 interested would-be buyers, several were small café chains south of the border.

 

 

*

 

 

Although the Beverage Service Association’s café awards are not going to be announced until tomorrow night (Wednesday), we find that we are able to let out a little advance information – we know who the top four independent cafes in the country are. 

 

The northern regional winner is Montideli, from Mexborough; the midland winner is Sadliers, who shared the top prize last year.  The south-eastern winner is Trents of Chichester, and the south-western winner is the Brunel Buffet of Minehead.   Who gets the national prize?  Sorry, you have to wait until Wednesday night for that.

 

We also happen to know who won the national prizes in the group/chain sector and the mobile operator sector.   But if we told you, we’d have the northern mafia after us, so we’re not going to.   

 

There are, we hear, still tickets on sale for the BSA conference in Coventry tomorrow.

 

 

22nd September:

 

As you would expect, we’re very happy to follow up our recent front-page ‘exclusive’ on Shelter from the Storm, the charity for the homeless launched by Louie Salvoni from Espresso Service, which has now achieved registered-charity status. There was a launch event at a pub in Islington last week, intended to highlight the need for £50,000 to extend the charity’s work to a full seven-day service.  What happened?  Believe it or not, around £12,000 was either raised or pledged on the night, and one beverage-trade company  (we’re not allowed to say who) has appointed the cause as its official charity for the next three years, and a chamber of barristers there on the evening have done the same.     

Among others present were Hardeep Singh of BBC’s The One Show, who has already volunteered to cook at the shelter, and two actors from TV’s Holby City – Jeremy Sheffield auctioned himself off to raise funds, and Amanda Mealing  (Dr Connie Beecham in the show)  said that she very much wanted to go and help at the shelter.

Among the trade visitors, Jim Harding of La Cimbali told Coffee House:  “many charity events are becoming corporate marketing events - this was real genuine people showing care and a will to support. As we all sleep easy in our beds, Louie and his team will very quietly still be doing their bit down there.”

Louie told us this morning that, important as the donations are, he is still appealing for volunteers to simply go to the shelter and lend a hand.

A short film has been made of the charity’s work – it can be seen at http://www.proudfoot.tv/clientwork/cut3.mov

 

*

 

The SCAE is looking for a new UK co-ordinator – Steve Penk of La Spaziale has resigned, and will be taking up instead a role with the world barista championship.   In his letter of resignation, Steve said that he hoped he would leave the UK chapter in a much stronger position than before, although he gave the credit for that to many other people.  Less formally, he told Coffee House  that he believed the SCAE’s recent work had given the role of barista a greater credibility than before – that, he added, is why barista training schools have never been busier.  There now has to be an election for a new UK co-ordinator – applications to  sgp@laspaziale.co.uk before the 7th of October.

 

*

 

Dalla Corte UK has caused something of a stir among its rival espresso-machine suppliers by launching and publicising a zero-per-cent finance package across its range of equipment, and saying that it believes the offer to be an industry ‘first’.   Coffee House quite directly (and, we thought, bravely)  put to Dalla Corte’s David Cooper the suggestion that his competitors would be critical of his move – his reply came back with matching directness:

“The trade can say what they like. We will sell over 200 Dalla Cortes in 2008 against our target of 180, and we do not discount them, because there is no need to.

“However, given the economic climate, normal sources of funding are proving very difficult for some independents. We have decided upon our own strategy that allows people direct and simple access to the highest quality espresso machine, without high initial capital cost, and the temptation to buy cheaper, inferior machines is alleviated. A 2-group Dalla Corte Evolution with installation, warranty and accessories will now cost £235 per month, interest-free. Five  cappuccinos sold per day at £1.80 covers this.

“That’s a good strategy, and we don’t need to discount or cheapen our brand. In the first week of launching this offer, we have sold five on zero-per-cent finance. It works!”

Machine suppliers elsewhere were doubtful. They all said, with unusual general agreement, that interest-free finance has to be paid for somehow, and were indeed critical of whether such a scheme could be funded… but one quite famous name did admit that they have operated such a scheme themselves, where they found it useful to hold significant clients.  “So, David’s scheme is not entirely a ‘first’,” they told us. “We have done it ourselves… but we didn’t advertise it!”

 

*

 

Starbucks has launched its Shared Planet espresso, promoted as a ‘100-per-cent responsibly grown, ethically-traded’ coffee.   Quite typically, the company’s promotional news about the coffee is based very heavily on corporate-speak, and so we have as yet discovered very little about the coffee itself.

However, the media have had a field day – the Make Wealth History site complained that Starbucks was doing its best to avoid systems which required external monitoring of its concept of ‘ethical’, and the Independent said that the concept was a kind of ‘Fairtrade-Lite’… and that the chain would have done better to announce it was going to go 100-per-cent Fairtrade in three or four years’ time.

The coffee is apparently grown under the guidelines of Conservation International, which is an activist on the subject of climate change. According to CI, approximately 20 percent of carbon emission problems are the result of tropical deforestation, and Starbucks says that it has supported the launch of two rainforest conservation projects in Mexico and Indonesia, adding that: ‘ultimately, Starbucks and CI hope to leverage their global scale to pilot such projects across all coffee growing regions – Asia-Pacific, Africa, and Latin America’. 

 

*

 

Williamson Tea of Dunstable has claimed an unusual distinction – it is the only tea company in the world to have Fairtrade and Rainforest Alliance accreditation for all its farms. Williamson has been in tea for 140 years, and owns its own plantations in Kenya.  Very entertainingly, Williamson has added two new designs to the range of elephant-themed tea caddies. One is the Santa Elephant, and the other is a themed promotion we haven’t seen in tea before – the Scottish Elephant, produced for Hogmanay and containing 25 Scottish Blend teabags in a foil laminate pouch.

 

*

 

A passing reference in one of the business pages last week said that Costa Coffee would not only be re-designing all its stores, but opening its first drive-though cafés. They have been silent on requests for confirmation.

 

*

 

After all the news about big chains allegedly opening up without respect for the look of the high streets in which they arrive, how about this one - Bromley Civic Society has presented a certificate to Brodie's tea shop for its service to the appearance of the town, by keeping many aspects of its art deco shop front, which dates from the 1930s and still bears the name of the original shop,